Now more than ever, customers expect quick serve restaurants (QSRs) and convenience stores (C-stores) to be just that, quick and convenient. As a result, operators are looking for ways to alter service models to boost customer experience and drive profits.
That's where rugged tablets come in. Here are the top 5 reasons QSRs and C-stores need rugged tablets.
1. Line-busting with mobile POS
Rugged tablets are transforming the customer service experience by serving as mobile point-of-sale (POS) systems. These devices facilitate speedy customer transactions, reducing wait times and enhancing customer satisfaction. Equipped with various payment technologies, including chip and pin, magnetic stripe card readers (MSR), and EMV options, these tablets allow staff to take orders and process payments away from traditional queues. This mobility is crucial in managing high customer footfall efficiently, ensuring a smoother and faster ordering process.
2. Inventory and delivery tracking
The integrated barcode scanners in rugged tablets significantly streamline inventory and delivery tracking. When stock arrives, employees can instantly scan items, updating inventory records in real-time. This capability is vital for tracking expiration dates and managing product shelf life, ensuring optimal stock rotation and reducing waste. These tablets facilitate a more organized and efficient approach to inventory management, crucial for maintaining the balance between demand and supply.
3. Food safety compliance
In the food service industry, adhering to food safety standards is paramount. Rugged tablets offer a robust solution for monitoring and documenting critical food safety parameters. They can track the hold time of individual food items and record temperatures of incoming products, particularly for perishables like refrigerated and frozen foods. This ensures all items are within safe consumption parameters, maintaining food quality and complying with health regulations.
4. Durability and ruggedness
The build and design of rugged tablets are tailored for harsh commercial environments. For instance, the xTablet T1190, known for its thin and lightweight design, has successfully passed a 5-foot drop test and boasts an IP65 certification, ensuring protection against liquids, dust, and other contaminants. The inclusion of hot-swappable batteries, providing up to 13 hours of continuous power, underscores the tablet's reliability and endurance in demanding operational conditions.
Rugged tablets offer unparalleled versatility with their mounting capabilities. The patented Snap Mount system allows these devices to be securely mounted in various locations such as checkout counters, desks, POS stations, walls, and even vehicles. This flexibility enables the tablets to function as stationary kiosks or mobile devices, adapting to the dynamic needs of QSRs and C-stores.
Implementing rugged tablets in QSRs and C-stores is not just a trend but a strategic move to stay ahead in a competitive market. These devices enhance operational efficiency, elevate the customer experience, and ensure compliance with safety standards. By embracing this technology, businesses can optimize their workflows, cater to customer preferences for quick and convenient service, and ultimately secure a significant edge over competitors.