In fast-paced warehouse environments, staying connected is critical - especially when operations rely on real-time data and system integration. A prominent foodservice manufacturer needed a rugged, forklift-ready technology solution that could handle the demands of daily use without compromising performance or connectivity. What began as a search for a tablet led to the discovery that only a fully integrated approach would meet their needs.
The Challenge:
A well-known foodservice manufacturer was in search of rugged tablet solutions to be mounted on forklifts operating in demanding warehouse conditions. They initially explored options from a major competitor but ran into a significant hurdle: the system lacked a reliable docking solution. Without a complete and secure mounting setup, the functionality of the device was compromised - and the client couldn't move forward.
They needed a fully integrated solution that not only offered durability, but also dependable connectivity from the forklift, seamless integration with their systems, and support for real-time data access across operations.
The Solution:
After evaluating our offering, the client selected a rugged tablet from our lineup - paired with a compatible forklift dock, power solution and accessories tailored for warehouse mobility. Our ability to deliver a complete package - from hardware to mount to power and connectivity - was a key differentiator.
Throughout testing, the performance of the device on the forklift was a standout. Connectivity was strong and consistent, enabling real-time communication with their internal systems, which had been a pain point with previous solutions. The decision maker was so impressed during the demo, he “didn’t want to take it off the forklift.” Despite the solution coming in slightly above budget, the smooth performance and reliable connectivity made the decision easy. It worked so seamlessly, pulling the trigger felt like a no-brainer.
The Result:
The company saw immediate value in a solution that worked - no workarounds, no missing parts and no compromises. The rugged tablet and forklift dock have become a reliable cornerstone of their operations, allowing operators to stay connected and productive throughout the day.
By providing a complete, forklift-ready solution, we eliminated the gaps other providers couldn't fill. Our collaborative approach, deep understanding of operational needs and ability to deliver a reliable end-to-end system helped turn a potential dead end into a long-term success.
The company continues to partner with us, knowing they can count on performance and support, and hardware that is built to handle the demands of industrial environments.
Client Profile
- Industry: Foodservice Equipment and Supplies Manufacturer
- Employees: +1,500
- Revenue: $380 million
