Cla-Val is a global designer and manufacturer of precision-engineered automatic control valves. With nearly 90 years of engineering excellence, Cla-Val supports customers worldwide through a high-volume shipping operation that includes hundreds of domestic and international parcels and pallets each week, and nearly $1 million in annual freight spend.
As shipping volume and carrier scrutiny increased, Cla-Val identified the need to modernize how shipment weights were captured, documented, and integrated into their ERP and freight systems.
The Challenge:
Before adopting xScale, Cla-Val relied on manual and semi-manual weighing processes that created risk and inefficiency across their shipping floor.
Key challenges included:
- Inconsistent weight capture across packages and palletized freight
- Manual entry of weights into ERP and carrier systems
- Limited proof when disputing carrier weight adjustments
- Increased exposure to costly surcharges on international and LTL shipments
- Slower throughput due to disconnected weighing and documentation workflows
As shipment volumes increased, Cla-Val recognized that even small weight inaccuracies could scale into significant financial impact.
The Solution:
After discovering MobileDemand in early 2023, Cla-Val initially deployed xDIM Mobile Dimensioning and quickly expanded their solution to include three xScale S200 units to ensure accurate, defensible weight capture.
The xScale solution enabled Cla-Val to: 
- Capture certified, repeatable weight data for parcels and pallets
- Automatically transmit weight data into ERP and freight systems
- Eliminate manual transcription and reduce human error
- Pair weight data with photo documentation for full shipment visibility
- Maintain mobility and flexibility across shipping stations
By integrating xScale directly into their workflow, Cla-Val established a single source of truth for shipment weight data.
The Results:
Dispute Reduction and Financial Protection
With accurate weight data captured at the point of shipment, Cla-Val significantly reduced carrier disputes related to incorrect weight adjustments. When disputes did arise, xScale data - paired with photo documentation - provided clear, defensible proof.
One international shipment avoided a substantial surcharge after Cla-Val was able to validate the shipment’s true weight, contributing to overall savings totaling hundreds of thousands of dollars.
Improved Throughput and Labor Efficiency
- Faster weighing without stopping to manually record data
- Reduced rework caused by incorrect or missing weights
- Streamlined training for new shipping staff
- Consistent processes across all shipping areas
Built Trust with Carriers
Accurate, consistent weight data helped Cla-Val establish credibility with freight carriers. Over time, this reputation for accuracy resulted in:
- Fewer audits and disputes
- Zero unexpected weight-based surcharges
- Stronger carrier relationships
“Clear, accurate weight data has been critical for us. When combined with photos, we have full confidence in every shipment - and carriers know it.” - David Koeblitz, CFO at Cla-Val
Proven Scalability and ROI
Today, Cla-Val actively uses:
- Three xScale S200 units
- Integrated with four xDIM mobile dimensioning systems
- Tens of thousands of shipments processed with verified weight data
The MobileDemand portal allows Cla-Val to manage configurations easily while scaling usage across teams and facilities without operational disruption.
Looking Ahead:
With xScale firmly embedded into daily operations, Cla-Val continues to evaluate opportunities to further standardize and expand mobile weighing across additional workflows.
By building their shipping operation on accurate, defensible weight data, Cla-Val has reduced risk, improved efficiency, and protected freight spend at scale.
Client Profile:
Industry: Designer / Manufacturer of Automatic Control Valves
Employees: 500+