In the past, State Industrial struggled with unreliable, rugged forklift-mounted systems - but found a trusted partner in MobileDemand. So, when tightening security requirements and system updates became necessary, they returned to MobileDemand once again. The upgrade to rugged tablets with purpose-built mounting solutions delivered faster performance, enhanced security, and near 99% uptime - boosting both IT efficiency and forklift driver productivity.
The Challenge:
As State Industrial’s warehouse operations grew more demanding, their existing forklift-mounted technology couldn’t keep up.
A Solid Start with T1150 Tablets:
State Industrial had previously upgraded from faulty mounting and non-rugged reliability to MobileDemand’s xTablet T1150 with Power Dock and Power Supply Kit. The T1150s proved rugged and reliable, but as technology and security standards advanced, the devices could no longer support the company's latest performance and imaging requirements.
Aging Technology Limitations:
Windows CE systems lacked modern security and monitoring capabilities, leaving IT with limited control. While the T1150 tablets improved mobility, their Atom processors struggled with newer workloads, and with a new software interface that worked best in a vertical position, power interruptions from earlier docking systems caused occasional disconnects mid-shift, affecting critical workflows.
Real-World Impact:
These issues translated into frequent downtime on the production floor, disrupted workflows for forklift operators, and a heavy burden on IT, who spent excessive time troubleshooting and maintaining unreliable devices.
State Industrial needed a next-generation forklift-ready solution that would support Windows 11, integrate seamlessly with their security image, and still offer rugged, dependable mounts that would withstand the pressures of nonstop operations.
The Solution:
MobileDemand’s rugged forklift powerhouse, the xTablet T1690 with strong hold, non-power dock. Confident in
MobileDemand’s track record, State Industrial chose to upgrade while staying with the partner they trusted. The best part of the upgrade was being able to utilize and keep their power supply kits and dependable mounting.
Modern Performance:
MobileDemand T1690 rugged tablets running Windows 11 Pro with upgraded processors delivered the speed and responsiveness operators were asking for.
With compatibility for custom imaging, IT could now deploy the company’s secure State Industrial design image with embedded security software.
Reliable Tablet Docking:
Purpose-built, non-powered docking stations eliminated the connection failures that plagued earlier powered docks. Built for the tablets themselves, the mounts provided a secure, rugged fit in either portrait or landscape orientation.
Kept Existing Power Supply:
State Industrial reused their existing LIND power supplies, saving time and money during setup. Instead of powering the tablet through the dock like before, the USB Hub now delivers power straight to the xTablet - making the system simpler and more efficient.
Tablets were deployed across forklifts running three shifts, 18 hours a day, five to six days a week - proving their rugged durability in a demanding environment.
According to State Industrial, “MobileDemand tablets and mounting solutions have significantly improved our productivity and security with their robust and reliable devices.”
The Results:
The impact of the upgrade has been felt both on the production floor and in IT operations:
Stronger Security and Reliability:Devices now support State Industrial’s secure image, delivering peace of mind for IT and leadership.
Reduced Downtime:
Faster boot-up times and mounts that never disconnect mean forklift operators spend more time working and less time waiting.
Quick Swaps:
When a device does need replacement, IT or maintenance staff can swap out a forklift-mounted tablet in under two minutes, minimizing disruptions.
Efficiency Gains Across Teams:
IT spends far less time on troubleshooting, while forklift operators can work through entire shifts without worrying about tablets freezing or losing power.
Near 99% Uptime:
With dependable mounting hardware and rugged tablets built for the warehouse floor, operations keep moving smoothly.
See the T1690 forklift mounting solution in action!
Looking Ahead:
Feedback has been overwhelmingly positive. Forklift operators point to the faster performance, brighter screens, and better responsiveness compared to previous generations. IT teams appreciate the ability to image devices with embedded security and the reduced maintenance workload.
As State Industrial continues to expand, the company plans to make MobileDemand their first call for future upgrades and expansions. With rugged hardware purpose-built for forklifts, MobileDemand has become a trusted partner in keeping warehouse operations efficient, secure, and reliable.
Client Profile:
Industry: Facility and Maintenance Solutions
Employees: 1,000+
Revenue: +$75 million