When a leading industrial manufacturer struggled with fragmented forklift tech and unreliable support, they turned to us for a rugged, all-in-one solution. What followed was more than just a hardware upgrade - it was the start of a long-term partnership built on simplicity, reliability and service.
A national leader in industrial component manufacturing needed a rugged, forklift-mounted computing solution to support its fast-paced warehouse operations. Previous attempts with other providers fell short - either due to incomplete offerings, compatibility issues or lack of support. What they needed was a true one-stop-shop: a reliable, all-in-one solution that included the device, mount, power integration and responsive support throughout the process.
Our team worked closely with the company to understand their workflows and forklift setup, ultimately delivering a rugged tablet solution complete with a purpose-built dock, power accessories and mounting hardware tailored to their environment.
What set us apart was not only the quality of the equipment, but the simplicity of dealing with a single vendor who would provide everything - from hardware to support. The client appreciated that they could talk to a real person when troubleshooting, and our team's fast response time made a strong impression during both rollout and ongoing use.
With a streamlined forklift-ready setup in place, operators now have the tools they need to stay connected, productive and efficient - right from the vehicle. The system has become an integral part of daily operations, and the company continues to refresh their fleet with us because of the consistent reliability, easy deployment and hands-on customer service.
Our ability to provide practical, ready-to-go solutions - along with a responsive and approachable support team - has turned an initial hardware need into an ongoing partnership built on trust and performance.
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