Cleaning and disinfecting rugged tablets

Steps to take to safely clean your MobileDemand rugged device:

  1. Turn off the device.
  2. Ensure the battery is properly installed. This prevents liquid from entering the device.
  3. Use a pre-moistened disinfectant wipe. If using a liquid solution, apply the cleaning solution to a sterile cloth and remove any excess liquid.
  4. Wipe all surfaces of the MobileDemand device with the sanitary cloth. Follow the manufacturer's instructions for use.
  5. Use a dry, sterile cloth to dry the device after cleaning.
  6. Use a cotton-tipped swab to clean between buttons or other recessed areas of the tablet.
  7. Allow the device to completely air dry before turning on the power and/or charging.
  8. The display can be wiped down with alcohol wipes, ensuring there is no pooling of liquid occurring around the edges of the display. Dry the display with a soft, non-abrasive cloth to prevent streaking.


Be aware of the following warnings and precautions when cleaning MobileDemand devices:

  • Use personal protection when using cleaning solutions.
  • Never use abrasive cloth when cleaning the scanner, camera or the display.
  • Do not use the cleaning solutions on fabric or leather surfaces.
  • Avoid pooling the cleaning solution on any part of the product to prevent moisture from entering any openings.
  • Do not use bleach as it is corrosive to connectors.

Approved cleaning solutions for MobileDemand devices:

When used properly, the following disinfectants should not harm the device. We advise reviewing the disinfectant solution's manufacture labeling regarding its efficacy against specific infectious pathogens.

  • Hydrogen peroxide
  • PDI® Sani-Cloth Prime Germicidal Disposable Wipe - Isopropyl alcohol 55%, ammonium chlorides .25%
  • Diversey® Virex II - Ammonium chloride 8.7%
  • Windex® Original by SC Johnson Company - Isopropyl alcohol and ammonia
  • Acetic acid, 10% in water
  • Ethyl alcohol, 10% in water
  • Mild soap solutions