Case Studies

Rugged Tech Success: Supporting a Leading Company in the Renewable Energy Sector

Written by MobileDemand | Feb 18, 2025 3:00:00 PM

When operations take place hundreds of feet in the air and in harsh environments, having the right technology isn't a luxury - it's essential. One renewable energy leader partnered with us to equip their wind turbine technicians with mobile computing tools built to perform under pressure. Here's how we helped them overcome reliability issues and enhance operational efficiency. 

The Challenge: 

A leading company in the renewable energy sector needed a reliable mobile computing solution for use within wind turbine towers. Their operations demanded a rugged tablet that could withstand extreme conditions, meet industry compliance standards and offer ergonomic usability for technicians working in tight, elevated spaces. Previous devices had proven unreliable or lacked the necessary certifications and usability features. The client sought a dependable rugged device - and a partner that would be responsive and collaborative throughout the process.

The Solution:  

After evaluating several rugged mobile devices, the company selected from our 1600 series of tablets due to their durability, compliance readiness and flexibility to be configured to meet their specific operational needs. Our team worked closely with the client to understand their environment and requirements, providing guidance and support through the evaluation and deployment phases.  

One of the standout features for their field technicians was our 2-point shoulder strap, which offered added stability and comfort when navigating within turbine towers. Our ability to adapt and align with their workflows further solidified the partnership.  

The Result: 

With the deployment of the 1600 series of tablets, with a continuing refresh of next generations, the company experienced a noticeable improvement in field operations. Technicians now have dependable, rugged solutions that support their work in challenging environments - while remaining compliant with strict safety and performance standards.  

Our collaborative approach ensured the solution was not just about hardware, but about delivering tools that improve productivity and support safe, efficient maintenance and inspection workflows. The ergonomic design and custom configurations options helped reduce fatigue and improve mobility for field teams, creating long-term value and operational efficiency in a demanding industry.  

The company continues to partner with us because we keep their technology current, accessible and ready when needed. Our proactive support, rapid response and ability to navigate emerging challenges with practical solutions have made us a trusted long-term partner in their success. 

Client Profile

  • Industry: Renewable Utilities (Solar, Wind, Battery, Natural Gas)
  • Employees: +60
  • Revenue: $1.4 billion