Cla-Val Scales for Accuracy and Control with xScale

Cla-Val is a global designer and manufacturer of precision-engineered automatic control valves. With nearly 90 years of engineering excellence, Cla-Val supports customers worldwide through a high-volume shipping operation that includes hundreds of domestic and international parcels and pallets each week, and nearly $1 million in annual freight spend. 

As shipping volume and carrier scrutiny increased, Cla-Val identified the need to modernize how shipment weights were captured, documented, and integrated into their ERP and freight systems. 

The Challenge:  

Before adopting xScale, Cla-Val relied on manual and semi-manual weighing processes that created risk and inefficiency across their shipping floor. 

Key challenges included: 

• Inconsistent weight capture across packages and palletized freight
• Manual entry of weights into ERP and carrier systems
• Limited proof when disputing carrier weight adjustments
• Increased exposure to costly surcharges on international and LTL shipments
• Slower throughput due to disconnected weighing and documentation workflows 

As shipment volumes increased, Cla-Val recognized that even small weight inaccuracies could scale into significant financial impact. 

The Solution:  

After discovering MobileDemand in early 2023, Cla-Val initially deployed xDIM Mobile Dimensioning and quickly expanded their solution to include three xScale S200 units to ensure accurate, defensible weight capture. 

The xScale solution enabled Cla-Val to:

• Capture certified, repeatable weight data for parcels and pallets
• Automatically transmit weight data into ERP and freight systems
• Eliminate manual transcription and reduce human error
• Pair weight data with photo documentation for full shipment visibility
• Maintain mobility and flexibility across shipping stations 

By integrating xScale directly into their workflow, Cla-Val established a single source of truth for shipment weight data. 

The Results: 

Dispute Reduction and Financial Protection 

With accurate weight data captured at the point of shipment, Cla-Val significantly reduced carrier disputes related to incorrect weight adjustments. When disputes did arise, xScale data - paired with photo documentation - provided clear, defensible proof. 

One international shipment avoided a substantial surcharge after Cla-Val was able to validate the shipment’s true weight, contributing to overall savings totaling hundreds of thousands of dollars. 

Improved Throughput and Labor Efficiency 

• Faster weighing without stopping to manually record data
• Reduced rework caused by incorrect or missing weights
• Streamlined training for new shipping staff
• Consistent processes across all shipping areas 

Built Trust with Carriers 

Accurate, consistent weight data helped Cla-Val establish credibility with freight carriers. Over time, this reputation for accuracy resulted in: 

• Fewer audits and disputes
• Zero unexpected weight-based surcharges
• Stronger carrier relationships 

“Clear, accurate weight data has been critical for us. When combined with photos, we have full confidence in every shipment - and carriers know it.” - David Koeblitz, CFO at Cla-Val 

Proven Scalability and ROI 

Today, Cla-Val actively uses: 

• Three xScale S200 units
• Integrated with four xDIM mobile dimensioning systems
• Tens of thousands of shipments processed with verified weight data 

The MobileDemand portal allows Cla-Val to manage configurations easily while scaling usage across teams and facilities without operational disruption. 

Looking Ahead: 

With xScale firmly embedded into daily operations, Cla-Val continues to evaluate opportunities to further standardize and expand mobile weighing across additional workflows. 

By building their shipping operation on accurate, defensible weight data, Cla-Val has reduced risk, improved efficiency, and protected freight spend at scale. 

Client Profile:Industry: Designer / Manufacturer of Automatic Control Valves
Employees: 500+